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Customer Verification Biometric Facial Recognition

New Service – Customer Verification Biometric Facial Recognition

Under COVID-19 social distancing rules, many prospective clients are no longer able to present their documents in person, while sending them through the post brings a whole new set of issues. With continuing restrictions on personal in place to stop the spread of coronavirus means firms that rely on paper-based ID checks are facing huge business disruption.

Not only is it now almost impossible to get to a post office under the new rules, but sending physical documents also risks contamination. And with so many people now working from home, there is the added risk associated with sending sensitive personal data to the home addresses of staff. Continue reading

Coronavirus Update

Good Morning,

Coronavirus Update

Given the developing COVID-19 situation and following the advice from Government to work from home where possible and avoid unnecessary travel and social contact, I would like to reassure you and confirm that whether we are in our office or working from home we are able to continue to offer a full service.

We will be available both by phone and email between 9am to 5pm, our company formations and Smart Search AML verification software are online and will continue to function 24 hours a day.

We are of course for company incorporations and filings, in the hands of Companies House for the time to process the actual form, once they have processed the form our email confirmation with PDF copies will be sent to you as normal. For the physical despatch of hard copy documents, we are looking at print sessions at the office once or twice a week if possible.

For mail forwarding for our Registered office service most Companies House documents are received from them by email on a daily basis so we can continue to forward by email as normal. HMRC documents are always received in hard copy by post so we will as with the hard copy despatch try to turn these around at the office again once or twice a week.

We would like to wish you all good health for you and your staff during these difficult times and assure you we will be available to support your business as normal as possible during the coming months.

Best wishes

Steve O’Neill

Christmas Holiday Support

Support over Christmas

We will be closing the office at close of Business on Friday 20 December 2019, we reopen on 2 January 2020. During this period there will not be telephone support. All online platforms will be operating 24 hours per day, for company formations this is subject to Companies House opening times.

Our support team will be available for limited email support for urgent questions or issues during the following times over the Christmas period:

23rd December – 10.00 – 15:00
24th December – 10.00 – 12:00
25th December – Closed
26th December – Closed
27th December – 10:00 – 15:00
30th December – 10:00 – 15:00
31st December – 10:00 – 12:00
1st January – Closed

Please email businesstax@btc-nw.co.uk and we will try to respond as quick as we can. Have a good Christmas break and we will see you all in the new year.

Implementation of the Fifth Money Laundering Directive

Fifth Money Laundering Directive

This latest directive revisits certain areas of the Fourth Directive to further strengthen transparency and counter-terrorist provisions. The requirements of 5MLD must come into effect through national law by 10 January 2020 in line with Article 4 of the 5MLD.

The Fifth Directive introduces a number of elements to strengthen the UK Regime;

  • New obliged entities
  • Electronic money
  • Customer Due Diligence (CDD)
  • Obliged entities: beneficial ownership requirements
  • Enhanced Due Diligence
  • Politically Exposed Persons
  • Mechanisms to report discrepancies in beneficial ownership information
  • Trust Registration service
  • National register of bank account ownership
  • Reporting by Treasury
  • Pooled client accounts Continue reading

Christmas Holiday Support

Christmas Opening Hours

We will be closing the office on Wednesday 19 December 2018 since this is the last day we can despatch documents for pre-Christmas delivery. However, our online systems are open 24 hours every day. We will be having a long weekend break, much deserved, so there will be no telephone support, Thursday 20th, Friday 21st and Monday 24th December telephone support services will remain unavailable until Thursday 2nd January when the office will be fully opened.

During the holiday period there will be email support on businesstax@btc-nw.co.uk each day barring the statutory holidays, so if there is an urgent problem, we can contact you to help to resolve.

Have a good festive season and we thank you for your continued custom during the year.

GDPR Rollout

E-Filing Software: When Data Anonymisation Begins

We will be rolling out the latest stage of updates to accommodate for GDPR options tonight 24 May 2018. Our system will restart Friday 25th May.

We are obliged under the Money Laundering Regulations to retain records of transactions for a period of five years from ceasing a relationship. Please note that we will not commence the procedure for anonymising any historic data based on our configuration options until 6th June.

Understanding Historical Last Active Date

For historic, old, records the software never used to store the concept of a “Last Active Date” for customers. This means that for some of our longer standing customers we will be back filling this information based on the following assumptions.

First, we will check when the last Order was placed by the customer or invoice raised or payment made, or if not then revert to the last Incorporation date of any companies on their account, or if that does not exist we will then revert to the date the user account was created.

General Data Protection Regulations (GDPR) Policies

General Data Protection Regulations (GDPR)

we would like to bring you up to date with the changes we are making to the system to ensure GDPR compliance.

Our Customers will need to Opt-In to our GDPR policy to allow us to store their data. For a web user customer of the E-Filing company software, you as a user will be asked the new GDPR opt in question when registering or paying for an order. This will appear at the end of the order process below the T&C’s.

If you are a returning user who has previously opted-in, you will not see the question again and if you wish to opt-out you will need to go to the My Account area where you can update your preference.

Every night the E-Filing system will check user accounts that have opted out of GDPR. The system will disable and anonymise the account and all its contents if they are no longer ‘active’. We will identify an ‘active’ customer as follows;

  • Customer has logged in or visited your website as a logged in customer within a five-year timeframe as the prescribed record keeping requirements within the Money Laundering Regulations 2017.
  • Has pending orders, this includes Companies House form filings.
  • Has pending leads still outstanding with a partner.
  • Has active services running, such as a Registered Address service.
  • Has positive account or negative account balance.

For full details of our policies see out full GDPR document in our privacy page.

Christmas Opening Times

Our offices will close at 1.00 pm on Friday 22nd December and re-open on Tuesday 2nd January 2018. BTC online formations and the SmartSearch AML platform will be live and operational 24-7 throughout this period. The office will have a skeleton staff from 27th to 29th December to assist with any customer service queries, this should be done in the first instance by an email enquiry.

Thank you for your business in 2017 we do appreciate it, and we look forward to serving you in 2018.

Steve O’Neill

AML Seminars November 2017

Steve O’Neill will be presenting the following anti-money laundering training sessions during November 2017. The talk will include topics such as;

  • What’s new in the 2017 Regulations
  • The new corporate offence of ‘a failure to prevent the facilitation of tax evasion’
  • The proposed new supervisory regime for professional bodies

The venues and professional bodies are;

  • 21 November 2017 AAT Leicester Branch at 6pm
  • 29 November ICAEW Southport Branch at 5.15

For further details of the events please contact the relevant professional body

2017 Money Laundering Regulations Policies and Procedures

Policies and Procedures Templates for the Money Laundering Regulations 2017

For existing BTC account holders your order can be charged to your account, to find out more or discuss your requirements contact us by calling 01706 215803 or emailing businesstax@btc-nw.co.uk non-account holders can order through our online shop.  

A complete set of templates which aids in the requirements in the Regulations for risk sensitive policies, controls and procedures which are able to demonstrate to a supervisor your firm’s specific policies, controls & procedures for AML. It includes:

• Templates covering The firms’ Policy Statement,
• Templates for the ‘Risk Register’ that is Risk Assessment & Risk Management controls and Procedures
• Templates for Policy and management procedures for reporting both internally and to SOCA
• A further ‘Tool Kit’ section packed with working papers and other relevant items to help you prepare your firms specific policies, controls and procedures.

The documents are delivered electronically allowing for simple editing in word along with explanations and instructions of what is expected of you for each section.

For more details visit our money laundering compliance website