Important Service Update
We are required to inform you of this service upgrade.
The Smart Search platform upgrade is coming soon!
In response to feedback, and as part of their commitment to continuous improvement, SmartSearch is pleased to announce that we will shortly be upgrading your platform. Continue reading “Smart Search platform upgrade”
For company formations and filings if the orders do not contain any further printed elements being despatched, we will not produce an invoice only for posting but will rely on the PDF generated version being given to your accounts department.
This brings these products into line with our invoicing policy for our company secretarial anti-money laundering products. This change will come into effect from 1 June 2022.
End of the Memorandum of Association
We are excited about what 2021 has in store for eFiling, our company incorporation software and we will share more information over the coming months. Their current attention focuses on the next Companies House update. As of April 2021, Companies House will no longer accept a Memorandum of Association which means an end to the Memorandum and Articles document within eFiling as we know it today.
The software suppler has been working closely with Companies House to ensure another smooth transition and we will share more details regarding this update, and the migration of the Memorandum and Articles document, in February. This does mean that those who upload their own documents or use their own default for incorporation those documents will have to be amended after this date for future submissions.
From all at Business Tax Centre
May we thank you for your continued support throughout 2020, a tough year for all.
Our offices will be closed from Wednesday 23rd December for the festive season, we will reopen on Monday 4th January 2020.
During this period our online systems will still be available for all your company incorporations and Anti-money laundering filing requirements. We will also operate a limited email support service for urgent enquiries.
Have a good Christmas and a happy New Year and stay safe, we will see you in 2021.
New Service – Customer Verification Biometric Facial Recognition
Under COVID-19 social distancing rules, many prospective clients are no longer able to present their documents in person, while sending them through the post brings a whole new set of issues. With continuing restrictions on personal in place to stop the spread of coronavirus means firms that rely on paper-based ID checks are facing huge business disruption.
Not only is it now almost impossible to get to a post office under the new rules, but sending physical documents also risks contamination. And with so many people now working from home, there is the added risk associated with sending sensitive personal data to the home addresses of staff. Continue reading “Customer Verification Biometric Facial Recognition”
Given the developing COVID-19 situation and following the advice from Government to work from home where possible and avoid unnecessary travel and social contact, I would like to reassure you and confirm that whether we are in our office or working from home we are able to continue to offer a full service.
We will be available both by phone and email between 9am to 5pm, our company formations and Smart Search AML verification software are online and will continue to function 24 hours a day.
We are of course for company incorporations and filings, in the hands of Companies House for the time to process the actual form, once they have processed the form our email confirmation with PDF copies will be sent to you as normal. For the physical despatch of hard copy documents, we are looking at print sessions at the office once or twice a week if possible.
For mail forwarding for our Registered office service most Companies House documents are received from them by email on a daily basis so we can continue to forward by email as normal. HMRC documents are always received in hard copy by post so we will as with the hard copy despatch try to turn these around at the office again once or twice a week.
We would like to wish you all good health for you and your staff during these difficult times and assure you we will be available to support your business as normal as possible during the coming months.
Support over Christmas
We will be closing the office at close of Business on Friday 20 December 2019, we reopen on 2 January 2020. During this period there will not be telephone support. All online platforms will be operating 24 hours per day, for company formations this is subject to Companies House opening times.
Our support team will be available for limited email support for urgent questions or issues during the following times over the Christmas period:
23rd December – 10.00 – 15:00
24th December – 10.00 – 12:00
25th December – Closed
26th December – Closed
27th December – 10:00 – 15:00
30th December – 10:00 – 15:00
31st December – 10:00 – 12:00
1st January – Closed
Please email firstname.lastname@example.org and we will try to respond as quick as we can. Have a good Christmas break and we will see you all in the new year.
Fifth Money Laundering Directive
This latest directive revisits certain areas of the Fourth Directive to further strengthen transparency and counter-terrorist provisions. The requirements of 5MLD must come into effect through national law by 10 January 2020 in line with Article 4 of the 5MLD.
The Fifth Directive introduces a number of elements to strengthen the UK Regime;
- New obliged entities
- Electronic money
- Customer Due Diligence (CDD)
- Obliged entities: beneficial ownership requirements
- Enhanced Due Diligence
- Politically Exposed Persons
- Mechanisms to report discrepancies in beneficial ownership information
- Trust Registration service
- National register of bank account ownership
- Reporting by Treasury
- Pooled client accounts Continue reading “Implementation of the Fifth Money Laundering Directive”
Christmas Opening Hours
We will be closing the office on Wednesday 19 December 2018 since this is the last day we can despatch documents for pre-Christmas delivery. However, our online systems are open 24 hours every day. We will be having a long weekend break, much deserved, so there will be no telephone support, Thursday 20th, Friday 21st and Monday 24th December telephone support services will remain unavailable until Thursday 2nd January when the office will be fully opened.
During the holiday period there will be email support on email@example.com each day barring the statutory holidays, so if there is an urgent problem, we can contact you to help to resolve.
Have a good festive season and we thank you for your continued custom during the year.
E-Filing Software: When Data Anonymisation Begins
We will be rolling out the latest stage of updates to accommodate for GDPR options tonight 24 May 2018. Our system will restart Friday 25th May.
We are obliged under the Money Laundering Regulations to retain records of transactions for a period of five years from ceasing a relationship. Please note that we will not commence the procedure for anonymising any historic data based on our configuration options until 6th June.
Understanding Historical Last Active Date
For historic, old, records the software never used to store the concept of a “Last Active Date” for customers. This means that for some of our longer standing customers we will be back filling this information based on the following assumptions.
First, we will check when the last Order was placed by the customer or invoice raised or payment made, or if not then revert to the last Incorporation date of any companies on their account, or if that does not exist we will then revert to the date the user account was created.